Katrina Higham
General Manager, VET Engagement & Product Development at Service and Creative Skills Australia
With over 15 years’ experience as a Chef, Katrina believes that the skills she has learnt in the high-pressured commercial kitchen has transferred into every role that followed.
Katrina started transitioning out of being an Executive Chef into the Education sector, she took teamwork, communication skills and drive into her management roles.
Katrina is the General Manager for VET Engagement and Product Development at one of the largest Jobs and Skills Councils, Service and Creative Skills Australia (SaCSA). I work across the VET training
packages of Arts, Personal Services, Retail, Tourism and Hospitality.
Aaron Hines
Director, Training Product & Projects at Service and Creative Skills Australia
With over 15 years’ experience in the for-profit and not-for-profit Vocational Education and Training Sector, Aaron has successfully led registered training organisations across various industry sectors.
Aaron was previously the Director, ARA Retail Institute, Owner/CEO, Fluent Education, General Manager, Builders Academy Australia and Regional Manager, Navitas Professional. Aaron was the chair of the Industry Reference Committee (Retail/Wholesale), and member of NSW WRAPS IRC, VIC Services IAG, QLD Retail IAG and other education and industry committees.
Bridging the Skills Gap – Strategies for aligning VET outcomes with the demands of Industry 4.0 and beyond
Thursday | 13 March 2025 | 3:15 PM – 3:50 PM
To meet current and future needs of industry, qualifications need to be designed in a way that aligns with the needs and aspirations of the learner for occupational transferability, whether that is continuing to develop their skills in one sector or having transferrable skills that develop adaptability across different industries. In this presentation, Service and Creative Skills Australia (SaCSA) will discuss the considerations applied to the designing of training products, as well as step through a two-staged high-level framework that was developed in response to identifying opportunities for reform. The Shaping Service Skills Framework was designed to enable individuals to reimagine lifelong education and training while offering flexible pathways to support career progression and meet industry needs.
We offer group discounts!
Planning to bring your whole team to the Conference ? We’ve got exclusive deals and discount for you!
Contact Us
Whether it’s about sponsorship or tickets, feel free to reach out to us!
1300 208 774
