About this webinar
Become a Certified Lead Auditor and Elevate RTO Standards. Master the skills required to initiate, lead, and report on quality audits within RTOs. This workshop is ideal for compliance professionals, managers, trainers, and quality officers seeking to enhance their auditing expertise.
With increasing regulatory scrutiny and the need for compliance excellence, RTOs face significant challenges in maintaining quality standards. This certification equips participants with the essential knowledge and skills to lead quality audits effectively, ensuring compliance with national standards 2025 and driving continuous improvement.
Speaker
Javier Amaro
CEO – Insources Group
Javier is the director and founder of Insources, a privately owned Australian training and consulting organisation. He has more than 18 years experience in the vocational and technical education world and has contributed to the Australian VET sector by designing and delivering more than 500 training programs to training managers, supervisors, facilitators, trainers and assessors
What will you learn
In this two-day, 16-hour workshop, participants will gain practical knowledge and tools to excel in quality auditing roles. Key learning areas include:
- Audit Preparation and Planning: Understand the scope, objectives, and strategies to develop comprehensive audit plans aligned with compliance requirements.
- Leading Quality Audits: Master the art of managing audit teams, conducting entry and exit meetings, and gathering evidence to assess compliance.
- Reporting Audit Outcomes: Develop detailed audit reports, negotiate corrective actions, and present findings to stakeholders with confidence.
Participants will also receive access to a comprehensive suite of online resources through our Learning Management System (LMS) from the day they register for the program. This access will remain available for three months, providing ongoing support and materials to reinforce learning.
The workshop employs interactive discussions, real-world case studies, and hands-on activities to ensure participants leave with actionable insights.
Who Should Attend?
This workshop is designed for compliance professionals, RTO managers, and quality assurance officers who are responsible for maintaining and improving organisational compliance. Participants will enhance their ability to tackle current challenges, advance their careers, and ensure their organisation’s success in meeting regulatory standards.
Special Offer
By completing this workshop, participants will have the opportunity to achieve the Nationally Recognised BSBSS00128 Lead Auditor Skill Set at no additional cost. To obtain this qualification, participants must successfully complete the assessment requirements for the skill set. This added certification ensures you gain a nationally endorsed qualification to elevate your professional credentials and career opportunities.
Objective
LEARNING
APPLICATION
IMPACT
Workshop Agenda
Welcome and Introductions
9:00 – 9:15 AM
9:15 – 10:00 AM
Foundations of Quality Auditing
Understanding auditing principles, standards, and terminology
Overview of RTO compliance and regulatory requirements
10:00 – 10:45 AM
Auditing methods and techniques
Tools and resources used in quality auditing
10:45 – 11:00 AM
Morning Tea Break
11:00 – 11:45 AM
Effective Communication in Auditing
Engaging with auditees and stakeholders
Writing audit reports and using professional language
11:45 – 12:30 PM
Risk Management in Audits
Identifying and assessing risks in the auditing process
Mitigation strategies
12:30 – 1:15 PM
Lunch Break
1:15 – 2:00 PM
Preparing for the Audit
Developing audit plans
Setting objectives, scope, and timelines
2:00 – 2:45 PM
Tools and Templates
Creating checklists, meeting agendas, and audit documentation
Practical exercise: Developing an audit plan
2:45 – 3:00 PM
Afternoon Tea Break
3:00 – 3:45 PM
Role-Play Activity – Audit Planning
3:45 – 4:30 PM
Technology in Auditing
Using digital tools for audits
Trends in auditing technology
4:30 – 5:00 PM
Wrap-Up
Q&A session
Recap of key learnings
Welcome and Recap
Review Day 1 and set up expectations for Day 2
9:00 – 9:15 AM
9:15 – 10:00 AM
Conducting Entry Meetings
Setting the tone and expectations for audits
Role-play: Entry meeting simulation
10:00 – 10:45 AM
Gathering Evidence
Identifying sources and collecting documentation
Practical exercise: Analysing audit findings
10:45 – 11:00 AM
Morning Tea Break
11:00 – 11:45 AM
Leading the Audit Team
Managing team dynamics and assigning responsibilities
Scenario-based activity: Addressing team challenges
11:45 – 12:30 PM
Conducting Exit Meetings
Presenting findings and discussing next steps
Role-play: Exit meeting simulation
12:30 – 1:15 PM
Lunch Break
1:15 – 2:00 PM
Reporting Audit Outcomes
Structuring and writing audit reports
Using audit terminology effectively
2:00 – 2:45 PM
Corrective Actions and Follow-Up
Developing corrective action plans
Negotiating with stakeholders
2:45 – 3:00 PM
Afternoon Tea Break
3:00 – 4:30 PM
Final Role-Play – Comprehensive Audit Simulation
Participants conduct a mock audit from start to finish
4:30 – 5:00 PM
Q&A session
Next steps for certification and conclusion
